What to do if received goods fail quality inspection?

📅 Published 2026-09-03👁 4,120 viewsQuality & AuditMachinery📦 五金件

Steps:

  1. Document with photos/videos
  2. Written notice to factory (48hr response)
  3. Third-party inspection (SGS/BV)
  4. Negotiate: rework/replacement/discount/return
  5. Contract clauses (defect rate over 2% = factory pays)

Prevention: PP sample, mid-term inspection, final inspection.

💬 Answer(1)

第一次没签合同,最后自己承担。
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